Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular user or vehicle owner ("Personal Information").

A. Information You Provide Directly to Us
When you fill out forms through our Website or secure online forms, purchase a report, or communicate with us, we may collect:

• Contact Information: Full name, email address, telephone number, and mailing address.

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• Vehicle & Claim Information: Vehicle Identification Number (VIN), make, model, year, trim, mileage, pre-accident condition, date of loss, accident details, and insurance company details.

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• Uploaded Files & Documents: Repair estimates, repair invoices, total loss documentation, insurance correspondence, photos of vehicle damage, and photos of completed repairs.

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• Communications: Any messages, feedback, or customer support inquiries sent directly to us.

B. Payment Information

When you purchase a report, payments are processed by one or more trusted third-party payment processors.

• We do not collect, process, or store credit/debit card numbers, CVVs, or bank account credentials on our servers.

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• All financial transactions are subject to the applicable privacy policies and terms of the third-party payment processor used to complete your transaction. We only receive non-sensitive transaction receipts and order confirmation details.

C. Information Collected Automatically
When you visit our Website, we may automatically collect technical information via cookies, web beacons, and log files, including:

• IP address, browser type, operating system, and device identification.

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• Referring/exit pages, date/time stamps, clickstream data, and navigation pathways on our site.

D. Cookies and Similar Technologies
We use cookies and similar technologies that may be essential for the operation of our Website, improve functionality, enhance security, analyze performance, and provide a better user experience. For more information, please review our separate Cookie Policy.


2. Legal Basis for Processing (Where Applicable / GDPR)

Where applicable under the General Data Protection Regulation (GDPR) or similar international data protection laws, we process personal data based on the following legal grounds:

• Contract Performance: To perform our contractual obligations, generate your report, and process your orders.

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• Legitimate Interests: To secure, operate, and optimize our Website, prevent fraud, and maintain financial records.

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• Legal Obligations: To comply with mandatory legal, tax, or statutory requirements.

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• Consent: Where required by law or where you voluntarily provide it for specific processing operations.

3. How We Use Your Information

We use the collected information strictly for specified business purposes, including:

• Service Delivery: Processing your submitted information using our proprietary methodologies, analytical models, automated systems, internal workflows, quality assurance processes, and other operational procedures to prepare, review, improve, and deliver your requested Services.

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• Digital Communication: Sending order confirmations, payment receipts, status updates, customer support responses, and delivering your final report via email.

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• Operational Maintenance: Operating, maintaining, optimizing, and securing our website, intake forms, and automated delivery workflows.

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• Legal & Regulatory Compliance: Complying with tax obligations, accounting rules, fraud prevention, enforcement of our Terms of Service, and fulfilling mandatory legal requests.

4. How We Share Your Information

We do not sell, rent, trade, or lease your personal information to third parties or marketing brokers for commercial purposes.

We share your information strictly as needed with trusted third-party service providers who assist us in operating our business and fulfilling your order:

• Intake Form & File Storage Partners: To capture customer input, store uploaded vehicle documentation, and power the intake workflow.

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• Payment Processors (e.g., Stripe): To securely process card transactions and verify payments.

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• Email & Infrastructure Services: To send automated transactional emails and PDF report attachments.

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• Professional Advisors & Legal Authorities: We may disclose information if required to do so by law, court order, subpoena, or to enforce our legal rights or defend against legal claims.

All third-party service providers are contractually obligated or legally bound to process your information securely and only for the purposes explicitly directed by us.

ValueReturn Analytics LLC may perform its Services directly or through qualified employees, independent contractors, consultants, affiliates, technology providers, professional advisors, or other trusted service providers, where appropriate. Any such parties are required to process Personal Information only as necessary to provide the requested Services, comply with applicable law, or fulfill our contractual obligations.

We do not authorize our service providers to use or disclose your Personal Information for their own marketing or unrelated business purposes except as permitted or required by applicable law.


5. Data Retention & Security

Security
We implement appropriate technical, organizational, and administrative safeguards designed to protect your Personal Information from unauthorized access, loss, misuse, alteration, or disclosure. Files submitted via our intake forms are transmitted via encrypted connections (SSL/TLS).

Retention
We retain your personal information, vehicle details, and generated reports for as long as necessary to fulfill the purposes outlined in this Privacy Policy, resolve disputes, prevent fraud, enforce agreements, and meet tax, statutory, or record-keeping requirements under applicable state and federal laws. When Personal Information is no longer required for the purposes described in this Privacy Policy, we will securely delete, anonymize, or otherwise dispose of such information in accordance with applicable law and our internal retention practices.


6. Your Choices & Data Rights

Depending on your jurisdiction of residence (including under state-specific laws such as the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), or similar state laws), you may have certain rights regarding your Personal Information:

• Right to Access / Know: You may request details regarding the categories and specific pieces of Personal Information we have collected about you.

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• Right to Correction: You may request that we correct inaccurate or incomplete Personal Information.

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• Right to Deletion: You may request that we delete Personal Information collected directly from you, subject to certain legal exceptions (e.g., regulatory tax retention or ongoing claim disputes).

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• Right to Opt-Out of Sale / Sharing: We do not sell your personal data. Therefore, an opt-out for data sale is not necessary.

To exercise any of these rights, please contact us at info@getvaluereturn.com We will verify your identity before processing your request in accordance with applicable legal requirements.


7. Third-Party Links & External Services

Our Website or intake forms may contain links or embedded services provided by third parties. We are not responsible for the privacy practices, security, or content of these external third-party sites. We encourage you to review the privacy policies of any third-party service you interact with.


8. Children's Privacy

Our Website and Services are directed exclusively to adults who are at least 18 years of age (or the age of majority in their jurisdiction). We do not knowingly collect or solicit personal information from children under the age of 13 (or 16). If we learn that we have inadvertently collected personal data from a minor without proper authorization, we will delete that information immediately.


9. International Data Transfers

ValueReturn Analytics LLC is a Wyoming company operated from the United States using secure cloud infrastructure provided by trusted third-party service providers. By submitting your information, you acknowledge that your data may be transferred to, stored, and processed in the United States and other countries where our service providers operate, which may have different data protection laws than your country of residence.


10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the updated policy on our website, indicated by the revised "Last Updated" date at the top. We encourage you to review this page periodically to stay informed about how we protect your information.


11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at:

ValueReturn Analytics LLC

30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: info@getvaluereturn.com

Legal notices may also be sent to the registered business address of ValueReturn Analytics LLC.

© 2026 ValueReturn Analytics LLC. All rights reserved.