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Refund Policy

Effective Date: July 21, 2026
Last Updated:  July 21, 2026

Thank you for choosing ValueReturn Analytics LLC ("Company," "we," "us," or "our"). Because our Services include custom digital vehicle valuation and diminished value analysis services, together with any related products, software, features, content, or future services, this Refund & Cancellation Policy outlines the strict terms governing orders, cancellations, and refund requests.
Please read this policy carefully before completing your purchase. By submitting your intake form and completing payment, you agree to the terms outlined below.


1. Final Sale & No-Refund Policy
 
Due to the immediate, custom, and digital nature of the Services and the Reports we provide, ALL SALES ARE FINAL AND NON-REFUNDABLE ONCE DATA PROCESSING OR REPORT PREPARATION HAS COMMENCED, EXCEPT WHERE REQUIRED BY APPLICABLE LAW.
 
By submitting your information and purchasing a Report, you explicitly request and consent to the immediate performance of our Services. You acknowledge and agree that you waive any statutory right of withdrawal, revocation, or "cooling-off" period once processing of your order has begun or the final digital product has been generated or delivered.
 
 
2. Non-Eligible Refund Circumstances
 
Under no circumstances will a refund, credit, or chargeback be granted for any of the following reasons:
 

  • Disagreement with Valuation Results: Our reports are generated using independent, standardized market methodologies, analytical models, and algorithmically processed data. We do not alter calculated diminished value amounts or vehicle valuations to meet personal expectations or desired claim outcomes.

 

  • Rejection by Third Parties: We do not guarantee that any specific insurance company, claims adjuster, attorney, arbitrator, governmental agency, or court will accept, rely upon, or compensate the exact valuation amount calculated in our Report.

 

  • Incorrect Data Submitted by Customer: We are not responsible for inaccurate or reduced valuations resulting from customer errors, including incorrect Vehicle Identification Numbers (VINs), inaccurate mileage, misleading repair estimates, or insufficient documentation.

 

  • Change of Mind: Requests made after processing has begun or after the completed PDF Report has been prepared or delivered to your email address.

 
 
3. Limited Exceptions
 
A refund or order adjustment will only be considered in accordance with this Policy and applicable law under the following rare operational circumstances:
 

  • Duplicate Charges: If you were accidentally charged multiple times for a single order due to a technical payment processor error.

 

  • Order Cancellation Prior to Processing: If you contact us immediately after ordering and before our system or operational workflow has initiated processing your vehicle data.

 

  • Unresolvable Technical Failure: If a system error on our end completely prevents the generation or delivery of your digital PDF Report, and we are unable to resolve the issue within a reasonable timeframe.

 
 
4. Refund Request Procedure
 
If you believe your situation qualifies under Section 3, you must submit a written request within 7 calendar days of purchase to info@getvaluereturn.com.
Your email must include:
 

  • Full name and contact email

  • Transaction receipt or payment confirmation number

  • Specific explanation of the technical issue or duplicate charge

 
If approved, refunds will be issued only to the original payment method used for the purchase, in accordance with applicable law.
 
 
5. Chargebacks & Dispute Resolution
 
Initiating an unwarranted or unauthorized chargeback through your bank or credit card provider regarding a delivered digital report may constitute a breach of our Terms of Service. We may respond to any payment dispute by providing transaction records, order confirmations, system logs, terms acceptance records, and proof of digital delivery to the payment processor or financial institution handling the dispute.
 
 
6. Contact Us
 
For questions regarding this Refund & Cancellation Policy, please contact:
 
ValueReturn Analytics LLC
  
Email: info@getvaluereturn.com
 
© 2026 ValueReturn Analytics LLC. All rights reserved.

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